Events

2025 PHE National Conference

If you need to connect with someone or require assistance while attending the conference, arrangements can be made at the registration desk when you check in.

Priority Seating 

Reserved seating can be made during the conference and in workshops to ensure clear sight lines and sound. Arrangements can be made at the registration desk when you check in.

Service Animals 

Service animals are welcome at the facility. Pets are not allowed.
Remember that service animals are working and are not pets. Do not touch, pet, or feed treats to a service animal without the owner’s permission.

Accessible Washrooms

Accessible washrooms are as indicated by the facility. 
Sheraton Fallsview has gender neurtal/inclusive washrooms on the 5th floor.

Attendants

If you require an attendant for the conference, please email [email protected], indicating ATTENDANT TICKET in the subject line. There is no additional cost for an attendant ticket. 

Food and Beverage

The facility strives in their food sourcing, preparation and handling procedures to avoid the introduction of particular allergens into your menu choice, as you requested. While they take steps to minimize the risk of cross-contamination, the facility cannot guarantee that any of their products are safe for people with allergies or intolerance to particular ingredients.

Other Sensory Considerations

Please avoid the use of fragrance, parfum, perfume and/or cologne for those who are sensitive to chemicals. 

Further Support

If you require further support, please let us know, and we will do our best to accommodate any additional requests. Email [email protected], indicating SUPPORT REQUEST in the subject line.

Canadian Niagara Hotels Accessibility Information https://i.nfhotels.ca/pdf/aoda/aoda-policy-falls-avenue-resort.pdf