Caring skills

Promising practice

This article describes the evaluation of Caring Skills, a program developed for licensed care staff working in long-term care facilities. The program provided video-based behaviour skills and knowledge training. The courses were designed to be 10–30 minutes in length and to embrace a person-centered care philosophy. That is, a resident's potentially problematic behaviour is viewed as an expression of an unmet need, rather than just a behaviour to be managed.

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